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Exploring Public Speaking: The Free Dalton State College Public Speaking Textbook, Edition 4.2 (2023): Exploring Public Speaking: The Open Educational Resource College Public Speaking Textbook, Edition 4.2 (2023)

Exploring Public Speaking: The Free Dalton State College Public Speaking Textbook, Edition 4.2 (2023)
Exploring Public Speaking: The Open Educational Resource College Public Speaking Textbook, Edition 4.2 (2023)
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  1. Exploring Public Speaking: The Free Dalton State College Public Speaking Textbook, Edition 4.2 (2023)
    1. Exploring Public Speaking: The Open Educational Resource College Public Speaking Textbook, Edition 4.2 (2023)
      1. Introduction to the Edition 4.2 (2022) of Exploring Public Speaking
      2. Authors and Contributors
        1. Amy Burger (Chapter 5, Appendix E and F)
        2. Chad Daniel (Chapter 11/Expert Advice on the Voice from an Acting Instructor)
        3. Jerry Drye (Appendix D)
        4. Cathy Hunsicker (Appendix B, Parts 3, 4, 5, and 6)
        5. Amy Mendes (Appendix B, Part 7)
        6. Matthew LeHew (Editor, Technologist, and Web Designer)
        7. Barbara G. Tucker (Editor and Primary Author)
  2. Chapter 1: The Basics of Public Speaking
    1. Learning Objectives
    2. Chapter Preview
    3. 1.1 – What is Public Speaking?
    4. 1.2 – Anxiety and Public Speaking
      1. Why Anxiety and Public Speaking?
      2. Addressing Public Speaking Anxiety
    5. 1.3 - Understanding the Process of Public Speaking
    6. 1.4 – The Value of Public Speaking in Your Life
    7. 1.5 – Getting Started in Public Speaking
      1. Timing is everything
      2. Public speaking requires muscle memory
      3. Public speaking involves a content and relationship dimension
      4. Emulation is the sincerest form of flattery
      5. Know your strengths and weaknesses
      6. Remember the Power of Story
    8. Conclusion
    9. Something to Think About
  3. Chapter 2: Audience Analysis and Listening
    1. Learning Objectives
    2. Chapter Preview
    3. 2.1 – The Importance of Audience Analysis
    4. 2.2 – Demographic Characteristics
      1. Age
      2. Gender
      3. Race, Ethnicity, and Culture
      4. Religion
      5. Group Affiliation
      6. Region
      7. Occupation
      8. Education
      9. Socio-economic Level
      10. Sexual Orientation
      11. Family Status
      12. Wrap Up on Demographics
    5. 2.3 – Psychographic Characteristics
      1. Beliefs
      2. Attitudes
      3. Values
      4. Needs
    6. 2.4 – Contextual Factors of Audience Analysis
    7. 2.5 – Listening in Public Speaking Settings
      1. Your Audience and Listening
      2. Barriers to Listening
      3. What Can Be Done to Improve Listening?
    8. Conclusion
    9. Something to Think About
  4. Chapter 3: Ethics in Public Speaking
    1. Learning objectives
    2. Chapter Preview
    3. 3.1 – Sources of Ethical Stances on Communication and Public Speaking
      1. Legal Origins of Ethics in Public Speaking
      2. Cultural and Religious Origins of Ethics in Communication
      3. Philosophers and Communication Ethics
    4. 3.2 – Credibility and Ethics
    5. 3.3 – Plagiarism
      1. Types of Plagiarism
      2. Stealing
      3. Sneaking
      4. Borrowing
      5. Ethically Crediting Sources
      6. Ethics of Communication, Civil Discourse, and Venues
    6. Conclusion
    7. Something to Think About
    8. Case study
  5. Chapter 4: Developing Topics for Your Speech
    1. Learning Objectives
    2. Chapter Preview
    3. 4.1 – Getting Started with Your Topic and Purpose
    4. 4.2 – Formulating a Specific Purpose Statement
      1. You
      2. The Audience
      3. The Context
      4. Putting It Together
    5. 4.3 – Formulating a Central Idea Statement
    6. 4.4 – Problems to Avoid with Specific Purpose and Central Idea Statements
    7. Conclusion
    8. Something to Think About
      1. Case Studies in Specific Purposes and Central Idea Statements
  6. Chapter 5: Researching Your Speeches
    1. Learning Objectives
    2. Chapter Preview
    3. 5.1 – Research
      1. Primary and Secondary Sources
    4. 5.2 – Accessing Information Through a Library
      1. The Library Catalog
      2. Databases
      3. Other Library Resources and Services
    5. 5.3 – Research on the Internet
    6. 5.4 – Conducting Your Own Research
      1. Surveys
      2. Interviews
      3. What to Do With All These Sources
    7. Conclusion
  7. Chapter 6: Organizing and Outlining Your Speech
    1. Learning Objectives
    2. Chapter Preview
    3. 6.1 – Why We Need Organization in Speeches
      1. Grouping
    4. 6.2 - Patterns of Organization
      1. Chronological
      2. Spatial
      3. Topical/Parts of the Whole
      4. Cause/Effect Pattern
      5. Problem-Solution Pattern
      6. Problem-Cause-Solution Pattern
      7. Some Additional Principles of Organization
    5. 6.3 – Connective Statements
      1. Types of connectives and examples
    6. 6.4 – Outlining
      1. Preparation Outlines
      2. Speaking Outlines
    7. Conclusion
    8. Something to Think About
    9. Case study
  8. Chapter 7: Supporting Your Speech Ideas
    1. Learning Objectives
    2. Chapter Preview
    3. 7.1 – Why Supporting Materials are Needed
    4. 7.2 – Types of Supporting Materials
      1. Examples
      2. Narratives
      3. Definitions
      4. Descriptions
      5. Historic and Scientific Fact
      6. Statistics
      7. Testimony
    5. 7.3 – Attention Factors and Supporting Material
      1. What is Attention?
      2. Why Do We Pay Attention?
      3. Attention Factors
    6. Conclusion
    7. Something to Think About
    8. Case Study
  9. Chapter 8: Introductions and Conclusions
    1. Learning Objectives
    2. Chapter Preview
    3. 8.1 – General Guidelines for Introductions and Conclusions
    4. 8.2 – Structuring the Introduction
      1. Element 1: Get the Audience’s Attention
      2. Element 2: Establish or Enhance Your Credibility
      3. Element 3: Establish Rapport
      4. Element 4: Preview Your Topic/Purpose/Central Idea
      5. Element 5: Preview Your Main Points
    5. 8.3 – Examples of Introductions
      1. Informative Speech Introductions
      2. Persuasive Speech Introduction
    6. 8.4 – Structuring the Conclusion
      1. Element 1: Signal the End
      2. Element 2: Restate Main Points
      3. Element 3: Clincher
    7. 8.5 – Examples of Conclusions
      1. Informative Speech Conclusion
      2. Persuasive Speech Conclusion
    8. Something to Think About
  10. Chapter 9: Presentation Aids in Speaking
    1. Learning Objectives
    2. Chapter Preview
    3. 9.1 - What Are Presentation Aids?
    4. 9.2 – Functions of Presentation Aids
      1. Improving Audience Understanding
      2. Aiding Retention and Recall
      3. Adding Variety and Interest
      4. Enhancing a Speaker’s Credibility
      5. Avoiding Problems with Presentation Aids
    5. 9.3 – Types of Presentation Aids
      1. Charts
      2. Graphs
    6. 9.4 – Using Presentation Slides
      1. The Advantages and Disadvantages of Using Presentation Slides
      2. Creating Quality Slide Shows
      3. Tone
      4. Scale and Proportion
      5. Balance
      6. Rhythm in Presenting
    7. 9.5 – Low-Tech Presentation Aids
      1. Dry-Erase Board
      2. Flipchart
      3. Posters
      4. Handouts
    8. Conclusion
    9. Something to Think About
  11. Chapter 10: Language
    1. Learning Objectives
    2. Chapter Preview
    3. 10.1 – What Language Is and Does
    4. 10.2 – Standards for Language in Public Speaking
      1. Achieving Clarity
      2. Effectiveness
      3. Credibility
      4. Rhetorical Techniques
      5. Appropriateness
      6. Gender-Inclusive Language
      7. Ethnic Identity
      8. Disability
      9. Other Types of Appropriateness
    5. 10.3 – Developing Your Ability to Use Effective Language in Public Speaking
    6. Conclusion
    7. Something to Think About
  12. Chapter 11: Delivery
    1. Learning Objectives
    2. Chapter Preview
    3. 11.1 – The Importance of Delivery
    4. 11.2 – Methods of Speech Delivery
      1. Impromptu Speaking
      2. Manuscript Speaking
      3. Extemporaneous Speaking
      4. Memorized Speaking
    5. 11.3 – Preparing For Your Delivery
      1. Using Lecterns
      2. Speaking in a Small or Large Physical Space
      3. Speaking Outdoors
      4. Using a Microphone
      5. Audience Size
    6. 11.4 – Practicing Your Delivery
      1. Practice Your Speech Out Loud
      2. Practice Your Speech Standing Up
      3. Practice Your Speech with a Lectern
      4. Practice Your Speech with an Audience
      5. Practice Your Speech for Time
      6. Practice Your Speech by Recording Yourself
    7. 11.5 – What to Do When Delivering Your Speech
      1. Hands
      2. Feet
      3. Objects
      4. The Lectern and Posture
      5. Eye Contact
      6. Volume
      7. Pitch
      8. Rate
      9. Pauses
      10. Vocalized pauses
      11. Conclusion
    8. 11.6 - Expert Advice on the Voice from an Acting Instructor
    9. Conclusion
    10. Something to Think About
  13. Chapter 12: Informative Speaking
    1. Learning Objectives
    2. Chapter Preview
    3. 12.1 – What is an Informative Speech?
    4. 12.2 – Types of Informative Speeches
      1. Type 1: History
      2. Type 2: Biography
      3. Type 3: Processes
      4. Type 4: Ideas and Concepts
      5. Type 5: Categories or divisions
    5. 12.3 – Guidelines for Selecting an Informative Speech Topic
      1. Pick a specific or focused topic
      2. Avoid faux or fake informative speech topics
    6. 12.4 – Guidelines for Preparing an Informative Speech
      1. Don’t Be Too Broad
      2. Be Accurate, Clear, and Interesting
      3. Keep in Mind Audience Diversity
    7. 12.5 – Giving Informative Speeches in Groups
    8. Conclusion
    9. Something to Think About
    10. Sample Outline: Informative Speech on Lord Byron
    11. Sample Outline: Informative Speech on Haunted Places in Gettysburg
  14. Chapter 13: Persuasive Speaking
    1. Learning Objectives
    2. Chapter Preview
    3. 13.1 – Why Persuade?
    4. 13.2 – A Definition of Persuasion
    5. 13.3 – Why is Persuasion Hard?
      1. Solutions to the Difficulty of Persuasion
    6. 13.4 – Traditional Views of Persuasion
      1. Ethos
      2. Logos
      3. Pathos
    7. 13.5 – Constructing a Persuasive Speech
      1. Formulating a Proposition
      2. Organization Based on Type of Proposition
      3. Building Upon Your Persuasive Speech’s Arguments
    8. Conclusion
    9. Something to Think About
    10. Sample Outline: Persuasive Speech Using Topical Pattern
    11. Sample Outline: Persuasive Speech Using Monroe’s Motivated Sequence Pattern
  15. Chapter 14: Logical Reasoning
    1. Learning Objectives
    2. Chapter Preview
    3. 14.1 – What is Correct Reasoning?
    4. 14.2 – Inductive Reasoning
      1. Generalization
      2. Causal reasoning
      3. Sign Reasoning
      4. Analogical reasoning
    5. 14.3 – Deductive Reasoning
    6. 14.4 – Logical Fallacies
      1. False Analogy
      2. False Cause
      3. Slippery Slope
      4. Post hoc ergo propter hoc
      5. Hasty Generalization
      6. Straw Man
      7. Argument from Silence
      8. Statistical fallacies
      9. Non Sequitur
      10. Inappropriate Appeal to Authority
      11. False Dilemma
      12. Appeal to Tradition
      13. Bandwagon
      14. Red Herring
      15. Ad Hominem
      16. Ad Misericordium
      17. Plain Folks
      18. Guilt by Association
    7. Conclusion
    8. Something to Think About
  16. Chapter 15: Special Occasion Speaking
    1. Learning Objectives
    2. Chapter Preview
    3. 15.1 – Understanding Special Occasion Speeches
      1. Be Prepared
      2. Adapt to the Occasion
      3. Adapt to Your Audience
      4. Be Mindful of the Time
    4. 15.2 – Types of Special Occasion Speeches
      1. Speeches of Introduction
      2. Speeches of Presentation
      3. Speeches of Acceptance
      4. Speeches of Dedication
      5. Toasts
      6. Roasts
      7. Eulogies
      8. Speeches of Farewell
      9. Speeches for Commencements
      10. After-Dinner Speeches
      11. Motivational Speeches
      12. Summary
    5. 15.3 – Special Occasion Language
    6. 15.4 – Special Occasion Delivery
    7. Conclusion
  17. Appendix A: Cultural Diversity in Public Speaking
    1. Benefits and Challenges
    2. Implications
  18. Appendix B: Succeeding as a College Student
    1. Part 1: How To Be a College Student
      1. The Journey
      2. Why College?
      3. Preparation
      4. Getting the Big Picture of College
      5. Advising and Your Classes
      6. Values
      7. College Faculty
      8. Parting thoughts
    2. Part 2: Learning to Learn
    3. Part 3: Reading Your Textbooks and Other Resources
      1. College Reading
      2. Concentration
    4. Part 4: Effective Memorization
      1. Effective Memorization
      2. General Principles:
    5. Part 5: Test Anxiety/Speech Anxiety
    6. Part 6: Test-taking
      1. General Tips for Studying for Exams
      2. Additional Tips for Multiple Choice Questions
      3. Additional Tips for Matching Questions
      4. Additional Tips for True and False Questions
      5. Additional Tips for Essay Questions
    7. Part 7: Avoiding Plagiarism
      1. How do we teach about plagiarism?
      2. References
  19. Appendix C: Public Speaking Online
    1. Preparation for Online Speaking
    2. During the Web Speech
    3. Ending
    4. Speaking for an Online Class
    5. Conclusion
  20. Appendix D: Funny Talk: The Art and Craft of Using Humor in Public Address
    1. Humor and Audiences: Positives and Negatives
    2. Humorous Speaking Tips
      1. Positive Aspects
      2. Negative Aspects
  21. Appendix E: APA Citation
    1. Learning Objectives
    2. Appendix Preview
    3. E.1 – Citation
    4. E.2 – When to Cite
    5. E.3 – Elements of citation
      1. In-Context Citation
      2. Quotation
      3. Paraphrasing
    6. E.4 - APA Resources
    7. E.5 - Reference List
      1. Sample References
  22. Appendix F: Research with Dalton State Library Resources
    1. “GIL-Find,” the Library Catalog
    2. GALILEO
  23. Appendix I: Sample Outlines and Formats
    1. Informative Speech on Types of Coffee Around the World
    2. Persuasive Speech on Reading During Leisure Time
    3. Sample Format 1
    4. Sample Format 2
    5. Sample Format 3
  24. Appendix J: Case Studies
    1. Chapter 3
    2. Chapter 4
    3. Chapter 6
    4. Chapter 7

Exploring Public Speaking: The Open Educational Resource College Public Speaking Textbook, Edition 4.2 (2023)

A Creative Commons-Licensed Open Educational Resource for Introductory College Public Speaking Courses

Primary Author and Editor: Dr. Barbara G. Tucker

Contributors:

Ms. Amy Burger (Chapter 5, Appendix E and F)

Mr. Chad Daniel (Section 11.6)

Mr. Jerry Drye (Appendix D)

Ms. Cathy Hunsicker (Appendix B, Parts 3-6)

Mr. Matthew LeHew (Editor, Technologist, and Web Designer)

Ms. Amy Mendes (Appendix B, Part 7, and Appendix K

Consultants:

Mr. Nick Carty

Ms. Kim Correll

Ms. Jackie Daniels

Mr. Zach Drye (graphics)

Dr. Clint Kinkead

Dr. Sarah Min

Dr. Tami Tomasello

Dr. Marjorie Yambor

In Memory of Dr. Kristin Barton, Originator of the Project and First Editor

For questions regarding this textbook, contact:

Dr. Barbara G. Tucker, Chair

Department of Communication, Performing Arts, and Foreign Languages

Dalton State College

650 College Drive

Dalton, GA 30720

Lorberbaum Liberal Arts 107B

  1. 272-4411

btucker@daltonstate.edu

This text exists under a Creative Commons Attribution-Noncommercial-ShareAlike 4.0 License, and as such it may be used for non-commercial purposes. Any portion of this text may be altered or edited; however, author attribution is required, and if you remix, transform, or build upon the material, you must distribute your contributions under the same license as the original. Portions of this text were adapted from a free, open-source textbook without attribution as requested by the work’s original creator(s) and licensee(s). The authors of Exploring Public Speaking request that you let them know if you plan to use all or a major part of this textbook as a primary text for your basic communication or other classes.

This textbook can be downloaded in pdf, azw3, and epub formats from Exploring Public Speaking. An online, mobile-friendly version with annotation and sharing tools is available at OpenALG. Ancillaries are available by contacting Barbara G. Tucker at btucker@daltonstate.edu

<img alt=”Creative Commons License” style=”border-width:0” src=”https:// i.creativecommons.org/l/by-nc-sa/4.0/80x15.png” />
Exploring Public Speaking: The Free Dalton State College Public Speaking Textbook by <span xmlns:cc=”http:// creativecommons.org/ns#” property=”cc:attributionName”>Barbara G. Tucker & Kristin M. Barton is licensed under a <a rel=”license” href=”http:// creativecommons.org/licenses/by-nc-sa/4.0/”>Creative Commons Attribution- NonCommercial-ShareAlike 4.0 International License.

Photographs are used by permission of the Office of Marketing and Communication at Dalton State College and are copyrighted 2017.

Introduction to the Edition 4.2 (2022) of Exploring Public Speaking

Exploring Public Speaking: The Open Educational Resource College Public Speaking Textbook began as the brainchild of Dr. Kris Barton, former Chair of the Department of Communication at Dalton State College in Dalton, Georgia. It also was made possible through a generous Textbook Transformation Grant in 2015 from Affordable Learning Georgia (ALG), a highly successful program of the University System of Georgia. We have already been able to save hundreds of thousands of dollars for students at our institution with this text, and millions of dollars have been saved for students through the Affordable Learning Georgia program.

In applying for the first grant, Dr. Barton asked me to help him author/compile the text. The original goal of our creation of Exploring Public Speaking was to provide a high-quality, usable, accessible, and low-cost textbook for the hundreds of students who take COMM 1110 at Dalton State College every year. This course is required of all degree-seeking students at our institution.

Dr. Barton and I worked on creating the textbook from July 2015 until May 2016, with the goal of going live with the text in Summer of 2016. Tragically, Dr. Barton passed away in early May 2016. He has been greatly missed as a friend, colleague, father, scholar, teacher, and mentor.

However, the launch of the book proceeded. In Summer 2017 I took on a significant revision and update, which I named the Second Edition. In that edition, I included information on college student success in the appendices for institutional reasons, and we have chosen to continue including those. In January 2018, colleague Matthew LeHew and I won a grant from the University System to create the ancillaries and improve the format for more accessibility. In April 2019, we were awarded another mini-grant to further revise the text and create a website for it. For the fourth edition and succeeding ones, we have removed “Dalton State” from the title and most examples for wider appeal. An appendix on library research retains the information for specific use of Roberts Library on our campus.

We felt these changes were needed in the fourth and following editions because, unexpectedly and happily, the text has also been downloaded hundreds of thousands of times from the University System of Georgia site, from our website (https://www.exploringpublicspeaking.com), and from other sites by readers all over the world as of January 2023. It is used on six continents and has been adopted at over 300 institutions (to our knowledge), including state universities, well-known private universities, community and technical colleges, liberal arts colleges, training programs, and dual enrollment programs. Faculty users are welcome to contact me at the email address on the copyright page for access to the ancillaries, or through the textbook’s official website.

Over 90% of the book was created by Dr. Barton, me, or other colleagues at Dalton State College. Some parts, specifically from Chapters 9, 10, and 15, are adapted from another open resource public speaking text whose author prefers not to be cited.

In Exploring Public Speaking, especially in its second through current editions, we have attempted to create a usable, zero-cost textbook for basic public speaking courses or courses that include basic public speaking skills as one of their primary learning outcomes. The free, open nature of the text means that instructors are able to use all or part of it, and add their own materials. We have also ensured that it meets ADA requirements for accessibility.

We believe this text addresses all the subjects that traditional publishers’ books would address in an appropriate writing style and with appropriate college-level learning theory in mind. The appendices address some additional topics that might be excluded from most texts, but that we believe add to the experience: learning theory, plagiarism, speaking online, speaking to diverse audiences, and humor in public speaking. In the third and fourth editions we have added “case study” examples and some different outline samples.

We think this book is especially useful in coverage of PowerPoint, audience analysis and responsiveness, ethics in public speaking, persuasion, special occasion speeches, and structure of speeches. Because it was written by communication professors with decades of experience in the classroom, we are aware of the needs of basic public speaking students. Currently, slide decks and test banks for the 15 main chapters are available.

Two editorial notes: As per the American Collegiate Dictionary (2016), in most cases we use the pronoun “they” when the antecedent is an indefinite pronoun, whether singular or plural, to avoid the awkward he/she/him/her/his/her combinations in most cases. Second, we admit to some redundancy in the textbook. Because it is an open educational resource, some users do not access the whole text. For clarity, sometimes a concept explained in a preceding chapter is re-explained.

Finally, this edition was completed during the events of 2023 in the United States. These events include contentious politics; protests; inflation; a war in Eastern Europe as well as other parts of the world; and of course, our attempts to reconstruct “normal” after an unprecedented (in our lives) global pandemic. At the risk of being obtuse, the authors have chosen not to include many references to those events in this text for a few reasons. The events are ongoing and by the time students and instructors use the book, the situations that plague us now may be very different; the book is used all over the world, not just the U.S.; and we believe writing about those events would distract from the basic goal of the text. There have been requests to address more political issues, such as power and equity, in the text. While we are very sensitive to these concerns, we believe these matters are outside our expertise and better addressed in other venues. However, as communication scholars and teachers, we have faith in the power of good communication to address these issues.

Due to transitions in the lives of the main authors, 4.2 (2022) may be the last revision of Exploring Public Speaking. However, as an open educational resource, it belongs to everyone and those who follow the Creative Commons guidelines are free to adapt and revise as fits their needs.

Thank you for downloading Exploring Public Speaking, Edition 4.2, and the co-authors and I truly wish you happy teaching and learning with it. We welcome input. If you choose to use it, let us know at btucker@daltonstate.edu. We keep a database of those who contact us about the book so that we can contact you about the text.

Sincerely,

Barbara G. Tucker

Authors and Contributors

Amy Burger (Chapter 5, Appendix E and F)

Amy Burger is a reference and instruction librarian at Dalton State College. She is also pursuing a master’s degree in English with a concentration in rhetoric and professional writing from the University of Tennessee at Chattanooga. She lives in Northwest Georgia with her husband Ross and their pets.

Chad Daniel (Chapter 11/Expert Advice on the Voice from an Acting Instructor)

Chad has his Master of Fine Arts degree in Theatre from Southern Methodist University and over twenty years of teaching and professional experience. Chad has performed and directed in New York, Los Angeles, Chicago, Dallas, Nashville, Austin; Lyon, France; and London, England. He has spent three years studying voice and speech with some of the best teachers in the industry, and eight years teaching voice at various institutions throughout the Southeast. He currently serves as Executive Director of the Artistic Civic Theater of Dalton, Georgia.

Jerry Drye (Appendix D)

Jerry Drye is a professional humorist, public speaker, and educator. His career has included work as a comedian, motivational humorist, broadcaster, conference and workshop leader, and educator. He is a gifted storyteller and award winning professor. He has been called the “…ultimate entertainer” (Venable), and “…the best combination of Humor and Humanity I have ever seen” (Hawkins).

He earned the B.S. and M.S. degrees in Organizational Communication at Murray State University where he served as a graduate teaching assistant. He obtained the Ed.S. degree in Adult Education from the University of Georgia. His teaching career includes stops at Clemson University and Dalton State College.

He has studied and practiced the craft of public address and the humor arts for many years. He is in high demand as a keynote speaker, workshop leader, and consultant. He teaches college classes in Humor Communication, Public Speaking, Human Communication, and Organizational Communication.

He has performed in concert halls, corporate board rooms, educational institutions, and churches and faith-based organizations. His motto is “Laughter is not a luxury; it is a necessity.”

Cathy Hunsicker (Appendix B, Parts 3, 4, 5, and 6)

Prior to obtaining credits to teach communication courses, Ms. Hunsicker taught reading and study skills for thirty years. She developed courses in reading, study skills, and problem solving for academic institutions and businesses, such as Reading Area Community College, Alvernia University, and the Reading Eagle in Reading,PA; Dalton State College, Dalton, GA; various county associations and institutions in Berks County, PA; and Agere Systems (formerly AT&T) plants in Reading, Allentown, and Breiningsville, PA. Working with students with learning disabilities at the college level led to Ms. Hunsicker honing her repertoire of cognitive strategies and problem solving skills to assist all kinds of students, especially adults, in acquiring an enriched learning experience to further their education and/or seek promotion on the job. Ms. Hunsicker is now Associate Professor Emeritus, Dalton State College.

Amy Mendes (Appendix B, Part 7)

Amy Mendes is a Lecturer in the Communication Department at the University of West Georgia. Her approach to teaching public speaking is very student-centered. She believes that every individual has a story to tell if given the right tools, and cherishes the opportunity to help students find those tools. Ms. Mendes attended Berry College for her undergraduate degree in Communication, and earned a Master of Arts in Communication from Westchester University. She is currently working on her dissertation to complete a doctorate in Higher Education Administration. Amy is married to Dr. Vincent Mendes, and they have three lovely girls who eschew public speaking as much as possible.

Matthew LeHew (Editor, Technologist, and Web Designer)

Now a UX Content Designer at Microsoft, Matthew joined the project while he was an Assistant Professor at Dalton State College, teaching courses in public relations, integrated marketing communication, film studies, and video production. He lives in Marietta, Georgia with his wife, their two sons, and their Pembroke Welsh Corgi.

Barbara G. Tucker (Editor and Primary Author)

As Chair of the Department of Communication, Performing Arts, and Foreign Languages at Dalton State College, Dr. Tucker oversees programs in communication, general studies, film, theatre, and interdisciplinary studies. She is Professor of Communication and has worked in higher education for over 40 years. She lives in Dalton, Georgia; she and her husband have one adult son. She is a novelist and playwright. Her research areas are the basic course, open educational resources, historical perspectives on rhetoric, high impact educational practices, and gratitude in communication. Her website is www.barbaragrahamtucker.com.

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