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Open Technical Communication

TCOM 2010, WRIT 3140

by Tiffani ReardonTamara PowellJonathan ArnettMonique LoganCassandra Race
Contributors: David McMurreySteve MillerCherie MillerMegan GibbsJennifer NguyenJames MonroeLance Linimon

"Technical communication is the process of making and sharing ideas and information in the workplace as well as the set of applications such as letters, emails, instructions, reports, proposals, websites, and blogs that comprise the documents you write...Specifically, technical writing involves communicating complex information to a specific audience who will use it to accomplish some goal or task in a manner that is accurate, useful, and clear. Whether you write an email to your professor or supervisor, develop a presentation or report, design a sales flyer, or create a web page, you are a technical communicator." (Chapter 1)

http://open-tc.com

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Table of Contents

  • Letter from the Project Manager
  • Chapter 1 - Introduction to Technical Writing
  • Chapter 2 - Applications of Technical Writing
    • 2.1 - Business Correspondence and Resumes
    • 2.2 - Types of Technical Documents
    • 2.3 - Business Plans
    • 2.4 - Proposals
    • 2.5 - Progress Reports
    • 2.6 - Instructions
    • 2.7 - User Guides
    • 2.8 - Standard Operating Policies and Procedures
    • 2.9 - Recommendation and Feasibility Reports
    • 2.10 - Handbooks
    • 2.11 - Titles, Abstracts, Introductions, and Conclusions
    • 2.12 - Oral Presentations
    • 2.13 - Memos and Emails
    • 2.14 - Technical Definitions and Descriptions
  • Chapter 3 - Ethics in Technical Communication
  • Chapter 4 - Document Design
    • 4.1 - Report Design
    • 4.2 - Book Design
    • 4.3 - Page Design
    • 4.4 - Headings
    • 4.5 - Lists
    • 4.6 - Special Notices
    • 4.7 - Tables, Graphs, and Charts
    • 4.8 - Graphics
    • 4.9 - Indexing
  • Chapter 5 - Processes and Guidelines in Technical Writing
    • 5.1 - Writing Process
    • 5.2 - Audience Analysis
    • 5.3 - Task Analysis
    • 5.4 - Articulating Technical Information
    • 5.5 - Power-Revision Techniques
    • 5.6 - Libraries, Documentation, and Cross-Referencing
    • 5.7 - Basic Patterns and Elements of the Sentence
    • 5.8 - Common Grammar, Usage, and Punctuation Problems
    • 5.9 - Common Spelling Problems
    • 5.10 - Strategies for Peer-Reviewing and Team Writing
    • 5.11 - Information Structures
    • 5.12 - Organizing Information
    • 5.13 - Logic - Common Fallacies
    • 5.14 - Logic - How to Do it Wrong
    • 5.15 - Logic - Recognizing Fallacies
  • Chapter 6 - Usability Testing
  • Chapter 7 - Collaborative Writing
  • Chapter 8 - Technical Editing
  • Chapter 9 - Introduction to HTML
  • Examples, Cases, and Models Index

Metadata

  • rights
    Creative Commons License
    This work is licensed under a Creative Commons Attribution 4.0 International License.
  • edition
    4
  • original publisher
    Kennesaw State University
  • original publisher place
    Kennesaw, GA
  • original title
    Sexy Technical Communication
  • publisher
    Affordable Learning Georgia
  • publisher place
    Athens, GA
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